- Q. Can I buy from
Craftmade direct?
- A. No, you must
buy from an authorized lighting showroom.
-
- Q. How do I
become a Craftmade dealer?
- A. Contact your
local Craftmade representative or call Craftmade's Sales/Marketing
department at (800) 527-2578.
-
- Q. Do all fans
come with blades?
- A. No, we let you
customize your fan, so you must select your fan blades or the fan will be
shipped without blades.
-
- Q. Can I use the
TCS (handset) and the TCSPLUS (wall remote) on 1 fan?
- A. Yes, they can
be used in conjunction with each other.
-
- Q. What are the
warranties on Craftmade fans?
- A. We have 2
warranty periods 30 year and Lifetime. It would be stated on your warranty
card.
-
- Q. What do you do
if your fan is defective?
- A. Return it to
the showroom where you purchased the product.
-
- Q. Will 42"
blades fit on a 52" fan?
- A. No, 42" fans
will accept 42" or 29" blades. 52" fans will accept 56", 52" and 44"
blades.
-
- Q. Can I add or
change a light kit at a later date?
- A. Yes, most
Craftmade fans will accept universal light kits.